Create New PTC eSupport Account

Customer Account: If you, or your company, have purchased a Global Support agreement with PTC, you are entitled to this account level.

If you already have a web account associated to one customer number, and would like to add it to another so that you may use one email address and switch between customer numbers, please do not create a new eSupport account. Instead, go to Manage Company Settings, log in, and add the new customer number to your existing account.

Please refer to your PTC Software Order Fulfillment Letter for information necessary to setup your PTC.com customer account, such as your Service Contract Number (SCN).

Please click here if you need help with registration.

Partner Account: If you are a PTC Value Added Reseller, use this form to create an account that will enable access to PTC Internal Partner areas. For more information about Partner Access, read the Partner & Reseller Portal information page.

If you also require access to PTC's Support entitled areas please also input an SCN, SON or Site # as part of your account creation.

Please click here if you need help with registration.

Basic Account: A Basic Account provides access to subscription-based email, such as the PTC Express newsletter, free trial downloads and easy registration for events and webcasts.

If you, or your company, have purchased a Global Support agreement with PTC please select the "New Customer" tab instead.

Education Account: This account will be used to download educational software, access the education program systems and PTC Communities. PTC will not use student email addresses for any marketing purposes.

Note: PTC will not knowingly accept personal information from children without parental consent. If you are under 13 years old, please include your parents' e-mail address so that we are able to obtain consent to maintaining this account. In the event a parent wishes to remove or correct the PTC.com Account, please contact PTC.com Account Support.